Terms and Conditions

In accordance with the requirements established in article 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, we comply with the obligation to inform all users and interested parties that the responsibility and ownership of the web domain www.tierradearcillas.com, as well as the associated social networks and website, hereinafter “Tierra de arcillas” belongs to Julia Ballesteros with DNI 76661328M, domiciled in 04009 Almería, and whose contact email address is hola@tierradearcillas.com.


The texts, images, sounds, videos and other contents included in this website are the exclusive property of Tierra de arcillas. Any act of transmission, distribution, transfer, reproduction, storage or total or partial public communication must have the express consent of Tierra de arcillas. Users who share any content produced by Tierra de arcillas on their social media accounts must ensure that they include the correct credits.


By using the website tierradearcillas.com the customer agrees to use tierradearcillas.com exclusively for information purposes or to place orders for products or services legally valid, providing accurate and truthful personal data for the processing of the order, shipment and delivery of the goods.

Tierra de arcillas assumes no responsibility derived from the incorrect, inappropriate or illicit use of the information appearing on tierradearcillas.com. In turn, Tierra de arcillas has no control over the links and/or external content that may exist on the website, so it is not responsible for them or the information contained therein.


Likewise, to access some of the services that tierradearcillas.com offers the customer must provide some personal data for the sole purpose of improving the shopping experience and provide a correct service. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that your personal data will be included and processed in the files of Tierra de arcillas in order to provide and offer our services.

Any personal information provided when placing an order will only be used to complete your order. We will not use any personal information for commercial or promotional communications unless you have given your explicit prior consent by subscribing to our newsletter service. We also inform you of the possibility of exercising your rights of access, rectification, cancellation and opposition of your personal data by contacting Tierra de arcillas by email at hola@tierradearcillas.com.

Your data may be shared to those providers who provide services to Tierra de Arcillas, such as hosting services, marketing tools and content systems or other professionals, where such communication is required by law, or for the performance of contracted services.


In compliance with the General Data Protection Regulation (GDPR) we inform our customers that the personal data requested in the purchase process through tierradearcillas.com are necessary for the fulfilment of our contractual obligations and to provide the correct service (sale, shipping, delivery of goods, customs documentation and invoicing).

We will not be able to fulfil our contractual obligations and provide the service if the personal data provided by the customer is false, inaccurate or incomplete. Therefore, the personal data must be indicated accurately when filling in the form in order to avoid incidents in the provision of the service and the delivery of the purchased products. The verification of such data shall be the sole and exclusive responsibility of the customer. Tierra de arcillas shall not be liable for any errors or inaccuracies in the order in the event that the customer provides false, inaccurate or incorrect data.


In the case of personal data provided for the invoicing and purchase of products or services, they will be stored for the legally applicable period of time.

In the case of personal data supplied for the sending of the newsletter, these will be for the time that the owner of the data wishes to remain on the subscription list, and may therefore unsubscribe at any time by writing to hola@tierradearcillas.com.

GOOGLE ANALYTICS   We use Google Analytics as a web analytics tool to help us understand how visitors interact with our website. Google Analytics uses your IP address to provide us with information such as your location and browsing activity on the shop. This information is aggregated and anonymised so that we cannot access personal information.

By agreeing to our Terms and Conditions, you have confirmed that you have read and understood the contents of this privacy policy and that, as applicable, you consent to Tierra de arcillas to process your personal data provided in accordance with the provisions hereof.


We use cookies to improve your experience on tierradearcillas.com. A cookie stores certain information during your visit to our website that we use to improve tierradearcillas.com and your future shopping experiences with us.

By using our website, you agree to the use of cookies for the purposes described above. You can object to the use of cookies at any time by changing your browser settings without affecting the quality of service.

For more information you can visit our cookies policy where you will find out what information we collect, how we use it and why we sometimes need to store these cookies.


All prices are shown in Euros and include applicable taxes. Tierra de arcillas reserves the right to change prices on this website at any time.

Payments will always be made by credit card through the Stripe platform, which guarantees maximum security and data protection. Where expressly indicated, the customer may pay by bank transfer.

All orders placed will be processed once payment has been received. You will receive a confirmation email from Tierra de arcillas once your order has been accepted within 24h-48h from receipt of payment. If there is any promotion or discount, it will be applied only to those services that have not yet been contracted. If the customer has already contracted a service, the promotion or discount cannot be applied retroactively.